Returns and exchanges
Thank you for your order! Clear Sky Fiber Arts, a part of Clear Sky Alpacas, LLC, takes great pride in our animals, our fiber and our products. If you are unhappy with your purchase for any reason, please contact us right away because we want to fix the problem! How do we handle returns?
- Item returned in original condition.
- If received within 30 days – cash refund less shipping.
- Returns made between 30-60 days will receive credit less shipping.
Would you prefer an exchange? Different color, different size, or a different style? No problem! Just return the original item in it’s original condition within 30 days of purchase. We will bill you for any difference in price and shipping. Then, we will ship out your item.
If your order was received damaged or if we made a mistake in filling it, please notify us immediately so we can correct things.
We provide several ways for you to notify us. Please choose the most convenient method on our Contact page